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NeuroLink Privacy Policy

Last updated: 04/03/2025

 

1. Introduction

We at NeuroLink Therapies LTD (referred to as “we”, “our”, or “us”) respect your privacy and are committed to protecting the personal data we collect from you. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website [https://www.neurolinktherapies.com], you agree to the collection and use of information in accordance with this policy.

 

2. Information We Collect

We may collect the following types of personal data when you use our website:

  • Personal Identification Information: This may include your name, email address, phone number, etc.
  • Technical Data: This includes IP addresses, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: This includes information about how you use our website, products, and services.
  • Marketing and Communications Data: This includes your preferences in receiving marketing communications and your communication preferences.

 

3. How We Use Your Information

We use the data we collect in the following ways:

  • To provide and maintain our website and services.
  • To improve, personalise, and analyse the use of our website.
  • To communicate with you, including responding to inquiries or providing customer support.
  • To send you marketing communications, if you have opted-in to receive them.
  • To comply with legal obligations or resolve disputes.

 

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases for processing your personal data:

  • Consent: We may process your data where we have obtained your consent, such as when you subscribe to our newsletter.
  • Contractual Necessity: We may process your data to fulfill a contract with you or to take steps at your request prior to entering into a contract.
  • Legitimate Interests: We may process your data where necessary for our legitimate interests, provided these interests are not overridden by your rights and interests.
  • Legal Obligation: We may process your data to comply with legal obligations.

 

5. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your personal data in the following circumstances:

  • With service providers who help us operate our website and provide our services (e.g., payment processors, hosting services).
  • With third parties where required by law (e.g., law enforcement agencies, regulatory authorities).
  • In the event of a business transfer (e.g., if we sell or merge with another company).

 

6. Data Security

We are committed to protecting your personal data and use appropriate technical and organisational measures to safeguard it from unauthorized access, loss, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

 

7. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data we hold about you.
  • Right to Erasure: You can request that we delete your personal data under certain circumstances.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data in certain circumstances.
  • Right to Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

 

8. Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law. When we no longer need your personal data, we will securely delete or anonymize it.

 

9. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. If we transfer your data internationally, we will ensure that appropriate safeguards are in place to protect your data, in accordance with the UK GDPR.

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be shown at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

 

12. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact us at:

NeuroLink Therapies LTD
37 Deeming Drive

Leicestershire

LE12 8NF
Email: info@neurolinktherapies.com
Phone: 07871965005